Packages ordered on weekdays are usually delivered within 24 to 48 hours. However, in some cases, this can take up to 72 hours, especially during busy periods for the parcel services.

Please note that delivery depends on your location and the availability of the product.

You will always receive a track & trace with your order. You will receive this by email as soon as the package has been accepted by the courier service.

Yes, we offer free shipping for orders over €50. For orders under €50, we charge €4.95 shipping costs (letterbox mail).

The shipping costs are €4.95. If your order is over €50, the shipping is free.

During the holidays, your package may be delayed. It may therefore take a little longer. We apologize for the inconvenience.

Not satisfied with your purchase? No problem. You can contact us within 6 weeks of receipt to arrange a return via this link.

We recommend trying the product for at least 21 days. It may take some time before you notice what the pillow really does for you.

Please note: the product must be returned in its original condition and packaging to qualify for a refund or exchange.

Yes, there are costs associated with returning a product. You pay for the shipping costs yourself, unless you choose 'Receive store credit'.

The details regarding return costs are stated in our return policy on our website when registering a return.

Upon receipt and inspection of the returned product, we aim to process a refund within 10 working days.

Please note that the processing time may vary depending on the chosen payment method and any special circumstances.

Spread the cost of your purchase over 3 interest-free payments. This way, you don’t have to pay the full amount all at once.

The first payment will be charged after your order is processed. The remaining amount will be automatically charged every 30 days from the bank account, credit card, or debit card you provided. With Klarna, you have the option to shop without interest.

Read more about Klarna’s payment method.

Yes, the cushions come with a warranty. The warranty period is 2 years from the date of purchase. During this period, any manufacturing defects or material faults will be repaired or replaced free of charge.